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Ordering custom packaging: what to look out for

You have decided on custom packaging, and now it is time to order. This is where it is decided whether the project runs smoothly or whether there will be surprises later. Keep these points in mind when ordering.

1. A clear specification

The more precise your information, the better the quote and the lower the risk of misunderstandings:

Our article How to find the right packaging for your product helps you choose.

2. Internal rather than external dimensions

A common mistake: the external dimensions of the packaging are given, when the product’s dimensions are meant. Packaging is usually specified by internal dimensions. Allow a little clearance so that the product can be inserted and removed easily.

3. Check the quote carefully

More in our article What factors determine the price of packaging?.

4. Clarify quantity tolerances

In packaging production, slight over- or under-deliveries are technically unavoidable and common, depending on the supplier. Clarify in advance whether and to what extent such deviations are agreed and how they are charged.

5. Prepare print data properly

Work with the manufacturer’s die-line template. Supply print-ready data with bleed, in CMYK and with embedded fonts. Common mistakes and their solutions are covered in our article The most common mistakes when creating print data.

6. Plan for samples and approval

Allow time for a sample, especially for new constructions. Your approval is binding, so check proofs and samples carefully. More in our article Why is a print sample important before series production?.

7. Set a realistic delivery date

Count backwards from the date you need the packaging. Take into account design, data check, sample, approval, production and delivery. Build in a buffer, especially before seasonal peaks such as Christmas. Our article Planning Christmas packaging in time shows an example.

8. Prepare for delivery and storage

How many pallets are coming? Can a truck deliver? Is there a tail lift or forklift? And where will the packaging be stored dry?

9. Don’t forget legal obligations

If you place packaging on the German market, you must register in the LUCID packaging register and license your packaging with a dual system. Depending on the product, additional labelling requirements apply. More in our article Packaging Act and LUCID.

10. Think about reorders

Keep an approved sample as a reference and have the print data ready. For reorders of the same packaging, tooling costs usually do not apply again.

Your ordering checklist

With us, you get a binding fixed-price quote with no hidden costs within 24 hours, with a free print data check and free delivery. Or put together your packaging directly in the configurator.

Request a quote →